mypharmacyrewards

Visit us at APP 2025 on the Gold Coast!

About Us

Visit the Know It All team on the Gold Coast at APP 2025

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My Pharmacy Rewards is a pharmacy marketing and loyalty company.
We provide the platform and prepare the communications to market your brand directly to your customers.

Our Program by the Numbers

Loyal Customers
Spend More

Customers using our loyalty program are spending 45% more on average than non – member customers. Our program centres around the customer, so the more they use the card the more they are going to spend in your store.

More Ways to Communicate
With Your Customers

Stores participating in our marketing promotions are supported with a multichannel communications strategy, that delivers targeted content to customers

Communications That Mean Something

Our open rates are between 5 – 6% higher than industry standards. How do we achieve this? By making our communications to customers personal and relevant

How we do it

Get your brand to market

We are a white label loyalty card program. We provide the platform and set the communications to get your brand to market. All our communications are fully customised so consumers will be hearing directly from you a lot more often.

Customer Delight

We enable real time rewards for your customers. From custom offers printed on dockets to offers delivered via email. Customers can use their reward dollars and vouchers at time of purchase. Customers love our program, and research shows that delighted customers are much more likely to return to shop with you, compared to customers who are simply “satisfied”

Multi-Channel Communication

The platform talks to customers in several ways, everything from POS system pop ups to prompt cashiers to interact with customers, through to real time docket printing for product offers based on purchase history. We also use email, traditional post and SMS.

The way we communicate to customers is "personal"

Your customers are everything to your business, and we aim to make them feel special. The communications we send look at their individual shopping habits, their frequency and dollar spend. We also capture their interest groups. We use this information to tailor our communications to them in a personal way

Harness the power of reporting

My Pharmacy Rewards can consolidate data from all stores in your network into a single reporting platform. Our system works with over 37 different types of pharmacy point of sale systems. We take all the hard work out of bringing store figures all into a single view. This feature is a real must for multi store owners and store group sponsors.

Use reporting to drive change

We use data insights to support you to connect with your customers more effectively. Using data, delivering messages and supporting that with amazing instore experiences will keep your customers coming back into your store.

Discover The Loyalty Program Platform That
Promotes Your Brand To Pharmacy Customers.

My Pharmacy Rewards is changing the way you communicate with your customers. We create tailored communications for your brand that allow you to better connect with your customers and have them coming back for more.

A Single Rewards
Platform
That Does It All

The My Pharmacy Rewards platform gives you the tools to build a customer loyalty program with options for campaigns that focus on the customer lifecycle, including activation, retention and winback promotions.

A Clear Focus on
Customer

All our communications are customised, to ensure your brand reaches the right customer at the right moment. Delight your customers and keep your brand top of mind with welcome automations, happy birthday messages, and customer driven offers.