About Us
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My Pharmacy Rewards is a pharmacy marketing and loyalty company.
We provide the platform and prepare the communications to market your
brand directly to your customers.
Our Program by the Numbers
Spend More
Customers using our loyalty program are spending 45% more on average than non–member customers. Our program centres around the customer, so the more they use the card, the more they are going to spend in your store.
With Your Customers
Stores participating in our marketing promotions are supported with a multichannel communications strategy, that delivers targeted content to customers
Something
Our open rates are between
5 – 6%
higher
than industry standards.
How do we achieve this? By making our
communications to customers personal and relevant
How we do it
Get your brand to market
We are a white label loyalty card program. We provide the platform and set the communications to get your brand to market.All our communications are fully customised so consumers will be hearing directly from you a lot more often.
Customer Delight
We enable real time rewards for your customers. From custom offers printed on dockets to offers delivered via email. Customers can use their reward dollars and vouchers at time of purchase. Customers love our program, and research shows that delighted customers are much more likely to return to shop with you, compared to customers who are simply “satisfied”
Multi-Channel Communication
The platform talks to customers in several ways, everything from POS system pop ups to prompt cashiers to interact with customers, through to real time docket printing for product offers based on purchase history. We also use email, traditional post and SMS.
The way we communicate to customers is "personal"
Your customers are everything to your business, and we aim to make them feel special. The communications we send look at their individual shopping habits, their frequency and dollar spend. We also capture their interest groups. We use this information to tailor our communications to them in a personal way
Harness the power of reporting
My Pharmacy Rewards can consolidate data from all stores in your network into a single reporting platform. Our system works with over 37 different types of pharmacy point of sale systems. We take all the hard work out of bringing store figures all into a single view. This feature is a real must for multi store owners and store group sponsors.
Use reporting to drive change
We use data insights to support you to connect with your customers more effectively. Using data, delivering messages and supporting that with amazing instore experiences will keep your customers coming back into your store.
A Single Rewards
Platform
That Does It All
The My Pharmacy Rewards platform gives you the tools to build a customer loyalty program with options for campaigns that focus on the customer lifecycle, including activation, retention and winback promotions.
A Clear Focus on
Customer
All our communications are customised, to ensure your brand reaches the right customer at the right moment. Delight your customers and keep your brand top of mind with welcome automations, happy birthday messages, and customer driven offers.